Redda Guelai — Intelligent Automation Consultant & RPA Developer

Guiding clients through their robotics and agent-based automation journeys — from discovery and solution design to production, hyper-care and long-term enablement.

• Acted as sales engineer translating RPA, AI and automation capabilities into business value through demos and ROI-driven advisory.
• Analyzed processes, authored detailed documentation and collaborated with stakeholders to optimize workflows.
• Built robust, scalable robotic processes meeting industry regulations and internal security standards.
• Established an automation centre giving employees access to solution catalogues and KPI insights.
• Led and monitored end-to-end RPA deliveries across multiple business units.
• Mentored client teams to strengthen self-sufficiency and knowledge transfer.

Optimized and automated process flows for a SaaS portfolio covering RPA, digital transformation, AP automation and document intelligence.

• Built and managed a support portal with 500+ customers from the ground up.
• Developed and deployed 10+ ERP integrations.
• Architected end-to-end invoice flows compliant with Finvoice and PEPPOL.
• Ensured secure authentication (API keys, OAuth) and data protection across the solution lifecycle.
• Identified customer challenges and delivered tailored solutions as a trusted advisor.
• Analyzed support statistics, generated reports and ran team training sessions.